Privacy Policy

Our Commitment to Your Privacy

At ATLAS TOTAL MANAGEMENT LLC, privacy is not a bureaucratic checkbox — it is a principle woven into the very fabric of how we built this platform. We are a gothic-themed social entertainment community based in Hawkesbury, Ontario, Canada, and we operate under applicable Canadian federal and provincial privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA). We are committed to handling any personal information you share with us in a manner that is transparent, purposeful, and respectful. This policy explains clearly and honestly what we collect, why we collect it, how long we keep it, and what rights you have over it. We believe you deserve to understand exactly what happens behind the veil.

Information We Collect

When you create a profile on ATLAS TOTAL MANAGEMENT LLC, we collect the minimum information necessary to establish your account: a chosen username, a password stored in encrypted form, and a date of birth used solely to verify that you meet our 18-plus requirement. We do not ask for your legal name, government identification, or payment information of any kind, because ATLAS TOTAL MANAGEMENT LLC operates on a points-based system with no financial transactions whatsoever.

During your sessions, we may automatically record technical data such as your IP address, browser type, device category, and session timestamps. This is standard practice for any web platform and serves purposes of security, fraud prevention, and platform stability. We also collect data about how you interact with features — which rooms you visit, how long you spend at the wheel, and what preferences you set — in anonymised or pseudonymised form. This behavioural data helps us improve the experience but cannot be used to identify you personally without additional information that we do not retain together.

How We Use Your Information

Your data serves the community, not commercial interests outside it. We use the information we hold to operate and maintain your account, to enforce our age restriction, to investigate and respond to any reports of community violations, and to communicate platform-relevant updates where you have opted in to receive them. We use aggregated, non-identifiable behavioural data to guide product decisions — deciding which themed rooms to expand, which features players find most engaging, and where friction exists in the experience.

We do not use your data for targeted advertising. We do not build advertising profiles. We do not sell, rent, or license your personal information to any third party for their own commercial purposes. The only third parties who may access data connected to you are service providers who directly support the operation of ATLAS TOTAL MANAGEMENT LLC — such as hosting infrastructure or security monitoring — and who are contractually bound to process that data only on our instruction.

Data Retention and Security

We retain your account information for as long as your account remains active and for a reasonable period thereafter as required by law or legitimate platform interest. If you choose to close your account, we will delete or anonymise your personal data within a reasonable timeframe, except where retention is required to comply with a legal obligation. We protect your data using industry-standard encryption in transit and at rest, access controls that limit staff access to only what is necessary for their role, and regular security reviews. No platform can guarantee absolute security, but we take the protection of your information seriously and act promptly if a breach is identified.

Your Rights

You have the right to access the personal information we hold about you, to request corrections if anything is inaccurate, and to request deletion subject to any legal obligations we must fulfil. You may withdraw consent for non-essential data processing at any time. To exercise any of these rights, reach us through the contact page. We will respond within the timeframes required by applicable law. This policy was last reviewed in May 2026.